Terms of Service

1. Acceptance of Terms

By accessing or using the Artha Naturals website (arthanaturals.com), placing an order, or engaging with our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. About Artha Naturals

Artha Naturals Private Limited is a company incorporated under the laws of India, founded in 2018. We are an FSSAI & PGS-certified organic food company engaged in the sale and distribution of organic food products.

3. Eligibility

You must be at least 18 years of age to make purchases on our website. By placing an order, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding agreement.

4. Products & Pricing

• All product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product.
• Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
• We reserve the right to modify prices, discontinue products, or limit order quantities at any time without prior notice.
• In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and issue a full refund.

5. Orders & Payment

• An order is confirmed only upon successful payment and receipt of an order confirmation email.
• We accept payments via credit/debit cards, UPI, net banking, and other payment methods as displayed during checkout.
• We reserve the right to refuse or cancel any order for reasons including product availability, payment issues, or suspected fraud.

6. Shipping & Delivery

• Estimated delivery timelines are provided at checkout and may vary based on location and product availability.
• Risk of loss and title for items pass to you upon delivery to the shipping carrier.
• We are not liable for delays caused by shipping carriers, force majeure events, or incorrect address information provided by the customer.

7. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refund procedures.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and software — is the property of Artha Naturals Private Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

9. User Conduct

You agree not to:

• Use the website for any unlawful purpose or in violation of applicable laws.
• Attempt to gain unauthorized access to our systems or interfere with the website's operation.
• Submit false or misleading information during registration, ordering, or any other interaction.
• Resell products purchased from Artha Naturals without prior written authorization.

10. Limitation of Liability

To the fullest extent permitted by law, Artha Naturals Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

11. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Contact

For questions regarding these Terms of Service, please contact us at legal@arthanaturals.com or visit our Contact page.